GeM e-Marketplace: Helpdesk, Customer Care Helpline

GeM is the Government e-Market Place Portal run by the Government of India. Through the GeM portal, government or non-governmental entity can sell and buy goods and services.

Some time GeM user face different types of problems regarding to GeM Portal like account Sign up/Sign In Issue, e-sign issue, Selling and Purchasing issue etc. To handle this kinds of problem GeM provide helpdesk to its users.

GeM Helpline Number

Level 1: For any portal issue, please find GeM Portal contact information mentioned below.

GeM Toll Free: 1800-419-3436 

GeM Customer Care: 1800-102-3436

E-Mail: helpdesk-gem@gov.in

Level 2: People can escalate their issues to the second level Support Team via Escalate Support Form. https://gem.gov.in/contactUs

GeM Support Helpdesk

If you are not preferred to call at GeM helpline or not reached at customer care representative, so you can raise your ticket at GeM support desk. Simple fill required details and Submit.

GeM Important Links

Website: https://gem.gov.in/

Buyer Tutorial: https://gem.gov.in/training/training_module#buyers_modul

Seller tutorial: https://gem.gov.in/training/training_module#seller_modul

FAQ: https://gem.gov.in/userFaqs

Twitter: https://twitter.com/GeM_India

LinkedIn: https://www.linkedin.com/company/government-e-marketplace/

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